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Return Policy

At Critters, all sales of live pets are final, and we do not accept returns or exchanges due to the nature of living animals.
  • Health Assurance: Each pet is thoroughly examined by a certified veterinarian before dispatch to ensure it is healthy.
  • Delivery Condition: If there are any concerns about the pet’s health at the time of delivery, please contact us immediately.
  • Final Sale: Once the pet is delivered and collected, the sale is final, and no returns or exchanges will be accepted.
  • Customer Assistance: If any issues or concerns arise after delivery, we are committed to providing guidance and support to ensure the well-being of your pet.
  • Pet Care Responsibility: Once the pet is in your care, you are responsible for its health and well-being. If any problems arise, we advise you to visit the nearest veterinary hospital for immediate assistance.

    • About Us

    Critters is India’s No.1 website for pet sale, connecting pet lovers with licensed pet sellers and certified pet vendors across the country. We offer a wide variety of pet breeds, including KCI-certified puppies, ensuring quality and authenticity. With affordable pets, safe pet delivery, and a trusted online pet shop in India, we make finding your perfect companion easy. Choose Critters for responsible pet ownership and a seamless pet-buying experience!

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